Banquet Orders

Banquet orders are entered into the POS the day of the banquet.

Create the banquet order

1. Log in with the banquet PIN — 0300 (AM) or 0400 (PM)
2. Open Clover Dining → tap the Banquet tab at the top
3. Select the appropriate AM or PM banquet table — this creates the banquet order
4. Add the items from the banquet menu

Note

If the device is not on the banquet menu, see General → Menu Selection.

Banquet Bar

A banquet bar is either a cash bar or an open bar.

Cash bar

Cash bar sales are sold separately from the banquet order, under the banquet bar PIN login:

• BANQUET BAR AM — PIN 0301
• BANQUET BAR PM — PIN 0401

Once logged in under the banquet cash bar PIN, use the Bar tab to create orders as needed.

Open bar

For an open bar, the bartender stays logged in under the same PIN used to create the banquet order. Do not switch to the banquet cash bar PINs.

The bartender can set up the open bar in one of two ways.

Guests on the banquet order

1. Move the banquet food and all other items to Guest 1
2. Add Guest 2 → add all of the open bar items to Guest 2

Tip

To set up multiple guests on the order, see Updating Orders → Modify Guest Count.

A separate open bar order

As an alternative, create an entirely new order to hold the open bar:

1. Open Clover Dining → tap the Banquet tab at the top
2. Select the corresponding BANQUET BAR AM or BANQUET BAR PM table — this creates the open bar order

At checkout, this order can be merged with the main banquet order if the customer wants to pay with one check.

When the customer is ready to pay, they can pay as two checks or one. See Pay for a banquet below.

Add the gratuity

The added gratuity must be calculated manually and added to the order as an item, from the BQ Added Grat category. The price is variable and must be entered.

Pay for a banquet

Paying for a banquet is two steps. The first only applies if there was an open bar.

1. Set up the checks (open bar only)

If there was an open bar, ask the customer how they want to pay, and adjust the order on the POS to match:

• Two checks — print individual bills, then use Split By Guest at checkout. See Closing Orders → Take Payment.
• One check (banquet order and open bar combined) — select Print Entire Bill, then tap the green Pay button to take payment for the whole order. See Closing Orders → Take Payment.

If the open bar is a separate order, pay it as its own check, or merge it with the main banquet order for one check. See Updating Orders → Combining Tables.

2. Apply the banquet deposit

Once the order is ready to be paid, the banquet deposit must be applied at checkout, as a custom tender, to pay down the order by an amount equal to the banquet deposit.

Warning

If the open bar is being paid as a separate check, apply the banquet deposit to the primary banquet order, not the open bar.

On Station

1. Tap the green Pay button → on the payment screen, tap Split Custom Amount at the top
2. Select Custom → enter the amount of the banquet deposit → tap Pay
3. At the bottom under Other, tap Banquet Deposit
4. The remaining balance shows → tap Next Payment → tap Pay
5. Take the remaining payment from the customer as normal

On Flex

1. Tap the green Pay button (top left) → tap the green Pay button (bottom right)
2. On the payment screen, tap the three dots (top right) → select Split Custom Amount
3. Select Custom → enter the amount of the banquet deposit → tap Pay
4. At the bottom under Other, tap Banquet Deposit
5. The remaining balance shows → tap the green Take Next Payment button → tap Pay
6. Take the remaining payment from the customer as normal