Add Items

Prerequisite

An order must be open on screen.

Continuing from Opening Orders: the order is already open — continue below.
Returning to an existing order: find it on the Tables tab or Bar Tab and tap to open.

Reminder

Ensure the guest count is correct. If needed, see Updating Orders → Modify Guest Count.

Add an item

For multi-guest orders, ensure the correct guest is selected prior to adding items. Tap whole table for shared items, or tap the specific guest. On Station, the guest list is in the order summary on the left. On Flex, guests appear as icons to the right of the green dollar box — scroll horizontally to see more.

Next, add the items. The categories are listed on the full screen:

Tap the category for the item — the screen opens into that category
Tap the item name once to add it to the order
The screen automatically returns to the category list, ready for the next item

If the item requires modifier choices, the modifier options display after the item is tapped.

Custom Modifiers

A custom modifier adds a note to an item that prints to the kitchen. Custom modifiers cannot add anything that carries an additional cost. If an item needs to be added for a cost, see Updating Orders → Add Custom Item.

Tap the item in the order summary, then do one of the following:

Type a custom modifier — tap the Custom Modifier text box to open the keyboard
Change a pre-configured modifier — tap the blue pencil button next to Modifiers

There is only one custom modifier entry field. To add multiple custom modifiers, use the newline button on the keyboard to separate them.

Note

The plastic cup modifier is applied here. It is not shown by default, but it is faster to reach by tapping the blue modifiers pencil than by typing it as a custom modifier.